FAQ’s – Southern Education

Frequently Asked Questions

Southern Education

Please see below our FAQ’s. If you have any more questions, please don’t hesitate to contact us.

How do I enrol into a course?

You can enrol into a course by clicking the register button below.

Register Now

Do I need to pay for my course upfront?

Yes, all courses must be paid upfront via the booking portal.

Can I share the 30% staff discount with a friend?

No, the discount only applies to BlueFit Staff.

If I leave BlueFit will my accreditation be valid?

Yes, all our courses are Australian registered and qualify across industry standards.

Am I eligible for a refund if I miss my course?

Southern Education has a fair and reasonable cancellation and booking policy which is available to download and view here. A rebooking fee of $50 will be incurred by the student to change their course date within 21 days of the course commencing.

What are the course requirements for my course?

In order for you to successfully complete your courses you will need to be physically able to complete the following actions in your courses: HLTAID001 Please note it is a requirement of this course that the practical demonstration of CPR must be performed on the adult manikin on the floor. HLTAID003 Please note it is a requirement of this course that the practical demonstration of CPR must be performed on the adult manikin on the floor. SISSS00111 Re Accreditation Course Please note it is a requirement of this course that the practical demonstration of CPR must be performed on the adult manikin on the floor. It is also a requirement of the course to effectively carry out and perform swimming rescues for at least 10 metres with the casualties’ mouth and nose above the water to a point of safety. You will also be required to complete a 200m swim in under 6 minutes without using equipment along with retrieving an object from the deepest part of the aquatic venue.

I think I may have COVID-19 signs and symptoms, what do I need to do?

Have you returned from overseas travel in the last 14 days?
Have you or your family members been ill in the last 7 days?
Has a family member (living with you) been diagnosed with COVID-19 or been required to self isolate in the last 14 days?

Do you have any of the following symptoms?
Fever, Cough, Sore Throat,
Shortness of breath?

What do you do if you answer yes to any of the above?
You will be able to rebook your session through the friendly Southern Education team to another at your facility or in the local area. Please contact administration through: info@southerneducation.com.au

What is Southern Education doing in the COVID climate to ensure that I am safe?

Once you are in the training room you will notice that the participants in the session are less than normal to ensure that we comply with the required square metre per person ruling in your state and/or territory

Equipment cleaning and sanitising has been increased.

We recommend that if you have downloaded the COVIDSAFE app, you have this on in the room while completing your training.

You will have the option to wear PPE (Personal Protective Equipment) while in the training room and be asked to use our hand sanitiser upon entry and during the sessions.

The pool facility in which you will be completing your physical evaluation session for your SISSS00111 Pool Lifeguard Reaccreditation, is tested at least five times per day and complies with the standards enforced by the State Health Department, or similar.

What needs to be completed before I enter the training environment?

As explained in your student instructions, you are required to complete all theory work 24 hours before entering the classroom for your practical assessment session. Southern Education will contact participants at risk of not completing their course work 72 hours prior to the course date to ensure that this work is fully completed. If the student fails to complete the required course work in the timeframe, they will need to rebook into a new course and incur a $50 rebooking fee.